Log files collect information about SQL Monitor while you are using it. These files are useful to us if you have encountered a problem.
Go to the Configuration tab. Under About, select About:
The page displays useful information about the Web Server, Base Monitor and Client Browser.
Click the View Web server log file or View Base Monitor log file links to display detailed logs of the activities for each of these SQL Monitor components.
When you click on a link to view the log file, the contents of the log file are displayed in your browser, and a link to the location of the file on the Base Monitor computer is displayed.
Should you need to contact Red Gate support, they may ask you to email log details to them. Download all log files on this page under Diagnostics: click Retrieve all log files, and attach a copy to your email. This maintains the initial log format, which can be checked more quickly and easily than reformatted content.
If you have connection problems when monitoring some of your servers, you can view logged connection errors: