Installing SQL Clone agents

Once you have installed SQL Clone Server, you will need to install one or more SQL Clone agents. You will need to install an agent on every machine with SQL Servers that hosts databases you wish to make a copy of. 

Note: If creating an image from a backup, the version of the SQL Server instance on the Agent machine should be the same or higher than the backed up database.

The SQL Clone agent installed can be downloaded from the home page of the server's web app. You will need to download a separate agent installer file for every agent (SingleUseSqlCloneAgentInstaller.exe), as each executable file contains a unique key that can only be used once.

The agent installer requires a username and password for the agent service. These credentials will also be used to connect to databases if you choose "windows authentication" within the tool.

See Requirements for more information about what permissions the agent user requires.

The agent must be able to connect to SQL Clone Server on port 14146.

Troubleshooting the install

• "An existing connection was forcibly closed by the remote host" error
• "Could not load file or assembly 'RedGate.SqlClone.Unmanaged.dll' or one of its dependencies" error
• Agent communication problems during install configuration
• An agent doesn't work after using the SERVERURL command line flag during installation ('unauthorized received from server')
• Could not execute "...VCRedist2017": Installation error 1 when running
• Error 1603 Service ... could not be installed. Verify that you have sufficient privileges to install system services.
• Error 1923. Service ... could not be installed.  Verify that you have sufficient privileges to install system services.
• Problems during configuration wizard