Redgate Monitor 14

Base Monitor and Web Server versions are different

Redgate Monitor displays this error when you try to connect from a Web Server to a Base Monitor that is a different version.

To fix the problem, you will need to manually remove the Base Monitor with the incompatible version.

  1. On the machine running the Web Server, go to %ProgramData%\Red Gate\Redgate Monitor\ or /etc/opt/redgate/redgatemonitor/
  2. Open BaseLoction.config and remove the entry for the Base Monitor mentioned in the error message.
  3. Restart the Redgate Monitor website.

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