In case of something going wrong, you can use Admin Console to create a support bundle. 

The support bundle allows Redgate Clone support & technical teams to assess product's health and will help in identifying the problems.

By default when generating a support bundle, we will collect most of the information related to Redgate Clone, which may include passwords & secrets. You can decide to not include sensitive information by selecting Configure Redaction. 

Generating a support bundle

You can get a support bundle by following the instruction on the Troubleshoot tab of the Admin Console.

This process may take up to 5 minutes.

Saving it locally will give you a tar package that can be sent to our support team.