These pages cover SQL Monitor 12, which is not the latest version. Help for other versions is also available.
Troubleshooting
Published 21 October 2021
You can also utilise the SQL Monitor community forum to get help with an issue.
Active Directory
Error messages
- Can't connect to Active Directory authentication service
- Connecting to the data repository
- Creating a data repository database
- SQL Monitor browser error – Cannot display web page, connection timed out, web page not available, or could not locate remote server
- SQL Monitor Connection Error – Cannot generate SSPI context
- The Web Server isn't authorized to access this Base Monitor
- Unable to connect to Base Monitor
- User or group doesn't exist
- Base Monitor and Web Server versions are different
- SQL Server session hangs when you try to enable snapshot isolation in SQL Server
IIS, WMI and ASP.NET
- Problems with IIS and ASP.NET
- Moving from SQL Monitor Web Server to IIS
- WMI leaks memory on Windows 7 and Windows Server 2008 R2
Unexpected behavior
- Global Overview doesn't display any details in your browser
- Issues caused by clock skew
- Resources section is empty
- SQL Monitor becomes unlicensed without warning
- tempdb size increases when clearing purge backlog
- Unable to monitor servers hosted in the cloud, or on a different network from the Base Monitor
Licensing
See SQL Monitor becomes unlicensed without warning
