Base Monitor and Web Server versions are different
Published 14 February 2023
SQL Monitor displays this error when you try to connect from a Web Server to a Base Monitor that is a different version.
To fix the problem, you will need to manually remove the Base Monitor with the incompatible version.
- On the machine running the Web Server, go to %ProgramData%\Red Gate\SQL Monitor\
- Open BaseLoction.config and remove the entry for the Base Monitor mentioned in the error message.
- Restart the SQL Monitor website.
