These pages cover SQL Monitor 5, which is not the latest version. Help for other versions is also available.
The web server isn't authorized to access this base monitor
Published 08 July 2015
SQL Monitor displays this error when you try to connect from a web server that the base monitor doesn't recognize.
To fix the problem, pair the base monitor with the new web server.
Once you pair the base monitor to a new web server, you won't be able to connect using the old web server.
- On the machine running the base monitor, go to %ProgramData%\Red Gate\SQL Monitor 4\
- Delete RedGate.Response.AuthorizedClients.config
- On the web server you want to use, open the SQL Monitor web interface and connect to the base monitor.
This pairs your current web server to the base monitor.
