If you are a member of a Redgate organization you can request to become an organization admin via the Redgate Portal.

You should use this process in the following scenarios:

1. None of the current organization admins are able to login.
2. You don't know who the organization admins are to be able to ask them to assign you in the normal way.

How to request the organization admin role

1. Navigate to the Redgate Portal settings page.
2. Click the menu that is located to the right of your organization name.
3. Select the menu item to request the organization admin role.
4. Click the button on the dialog to send the emails.

The current organization admins will then receive an email with a link to the Portal to accept the request. If one of the existing organization admins accepts your request, you will receive an email notifying you that you have been given the organization admin role. You'll need to login again for this change to take effect.

My organization admin can't login and can't receive email

If you know the email address of the current organization admin you may be able to re-enable their account temporarily so that you can get the role request email.

If you are still locked out of all organization admin accounts, please contact support.