On AWS, currently with two regions available (us-west-1 and eu-west-2)
Data stored in Redgate Monitor SaaS edition lives in an isolated tenant unique to your company and is not stored alongside other customer’s data.
Redgate as a company is ISO27001 certified, further details about our security and governance, alongside the certificate can be found at: https://www.red-gate.com/trust/
We have many steps to secure and validate the secrutiy of the platform, with hardening being a significant chunk of the work to bring the product to market. We also regularly DAST scan and regularly perform internal and external penetration tests.
Agents are how data is collected in Redgate Monitor SaaS and they behave like a stripped down version of the Base Monitor service, for more information see Agents
Yes, you can use multiple agents to send data back to the SaaS platform. there maybe multiple reasons why you want to do this, such as bringing the agent closer to the entities you are monitoring or to keep networks seperated.
While dont have a formal SLA our team targets 99.9% availability of the platform
Existing Redgate Monitor customers on the self-hosted version can upgrade to the SaaS edition, however there is currently no tool to migrate your existing monitoring data and settings from one edition to another, We can support you by allowing you to run both products in parallel to build up some body of data before switching.
