Redgate Monitor 14

You can set a custom Webhook message to be sent whenever any alert begins, escalates, de-escalates or ends. This is necessary to integrate with some third-party tools that require a specific JSON format, such as Microsoft Teams. An example message to be used for Microsoft Teams is shown below.

Custom message parameters

The following parameters can be used within a custom message.

Parameter	Description	Example
{{alert-id}}	Id of the alert	1234
{{alert-name}}	Name of the alert	Disk space alert
{{alert-target-name}}	Name of the alert target	localhost\sql2019
{{alert-status}}	Status of the alert	Raised
{{alert-severity}}	Severity of the alert	High
{{alert-raised-time}}	When the alert was originally raised	2022-10-12 17:46:30.2567915Z
{{alert-event-time}}	When this event occurred (different to the raised time for Escalated, DeEscalated, or Ended alert-status types)	2022-10-12 18:02:12.1651874Z
{{alert-url}}	Alert details Url of the alert	https://redgate-monitor/Alerts/localhost/Details/4521988
{{base-monitor-guid}}	Guid identifying the Base Monitor service	a1b2c3d4-e5f6-a7b8-c9d0-e1f2a3b4c5d6

Uniquely identifying alerts

Sometimes it will be helpful to uniquely identify a Redgate Monitor alert in another system. An {{alert-id}} is guaranteed to be unique to a single Base Monitor, but is not unique across multiple Base Monitors. To uniquely identify an alert globally in an environment which is fed alerts by multiple Base Monitors, use the combination of {{base-monitor-guid}} and {{alert-id}}.

Using custom Webhook messages to integrate with Microsoft Teams

Custom Webhook messages can be used to send alert notifications to Microsoft Teams using Workflows. An example custom message to be sent to the URL of the Microsoft Teams installation is shown below.

{
    "@context": "http://schema.org/extensions",
    "@type": "MessageCard",
    "summary": "Redgate Monitor Alert [{{alert-id}}] - {{alert-name}}",
    "sections": [{
        "activityTitle": "Redgate Monitor Alert [{{alert-id}}] - {{alert-name}}",
        "activitySubtitle": "Reported on {{alert-target-name}}",
        "activityImage": "",
        "facts": [{
            "name": "Status",
            "value": "{{alert-status}}"
        }, {
            "name": "Level",
            "value": "{{alert-severity}}"
        }],
        "markdown": true
    }],
    "potentialAction": [{
        "@type": "OpenUri",
        "name": "View Alert",
        "targets": [
            { "os": "default", "uri": "{{alert-url}}" }
        ]
    }]
}

This will result in the following type of notification being received within Microsoft Teams. You can adjust the custom message to change the information sent and subsequently shown within Microsoft Teams.