Setting up Webhook notifications
Published 28 March 2024
About Webhook notifications
You can set up Redgate Monitor to push alert notifications to a Webhook URL of your choosing. This allows you to push alert notifications to a third-party tool such as ServiceNow or Microsoft Teams.
Webhook notification messages are sent whenever any alert begins, escalates, de-escalates, or ends. You can customise the format of the message sent, including the use of custom parameters. See Custom Webhook messages for more details.
Configuring Webhook notifications
Go to the Configuration page. Under Alerts and Metrics, select Notification settings:
Configuring Redgate Monitor to send Webhook notifications:
- Choose when Redgate Monitor should send messages to your Webhook.
- Choose to send either the default message (see below) or define a custom message to send. See Custom Webhook messages for more details.
- Enter the Webhook URL into the URL box.
- Click Send Test Notification to check Redgate Monitor can send messages to your Webhook.
- If you are using a proxy, see Proxy configuration at the end of this document.
Webhook Specification
- Webhook notification messages are sent 20 seconds after the alert has been received.
- If the message fails to be delivered, a second attempt will take place after 10 minutes.
- Default Webhook messages are all predefined json payloads with the following content:
Field Definition
| Field name | Description |
|---|---|
| messageType | Type of message – all alert notification messages will have the value of "AlertNotification". |
| id | Integer – Unique identifier per alert. [see uniquely identifying alerts] |
| baseMonitorGuid | Guid – Unique identifier per Base Monitor service. [see uniquely identifying alerts] |
| name | Name of the type of alert – for example: "Long-running query". |
| description | Description of the alert – for example: "A SQL query runs for longer than a specified duration." |
| raisedDateTime | Date/time the alert was originally raised – ISO 8601 (UTC) for example: "2019-11-28T14:20:29.563Z". |
| eventDateTime | Date/time of this update to the alert – ISO 8601 (UTC) for example: "2019-11-28T14:20:29.563Z". For Escalated, DeEscalated, or Ended statuses, this will be later than the raisedDateTime. |
| statusChange | One of the following values:
|
| severity | One of the following values:
|
| previousSeverity | One of the following values:
|
| monitoredEntity.cir | Internal path representation for the monitored entity in question. For example: "Root[].[Cluster][[Name]=localhost].[SqlServer][[Name]=].[SqlProcess][[LoginTime]=28/11/2019 14:11:28;[SessionId]=59]" represents a SqlProcess. |
| monitoredEntity.groupName | Name of the Redgate Monitor group within which the monitored entity is found. For example: "2 - Staging". |
| monitoredEntity.clusterName | Name of the cluster. (If it exists for the given context.) |
| monitoredEntity.machineName | Name of the machine. (if exists) |
| monitoredEntity.sqlInstance.name | Name of the SQL Instance. (if exists) |
| monitoredEntity.sqlInstance.displayName | Display name of the SQL Instance. (if exists) |
| monitoredEntity.sqlInstance.Alias | Aliased name for the SQL Instance. (if exists) |
| monitoredEntity.azureSqlServerName | Name of the Azure SQL Server. (if exists) |
| monitoredEntity.azureSqlDatabaseName | Name of the Azure SQL Database. (if exists) |
| monitoredEntity.azureElasticPoolName | Name of the Azure Elastic Pool. (if exists) |
| detailsUrl | URL to the given alert's details page within Redgate Monitor. |
Uniquely identifying alerts
Sometimes it will be helpful to uniquely identify a Redgate Monitor alert in another system. An alert id in Redgate Monitor (the "id" property in this webhook message) is guaranteed to be unique to a single Base Monitor, but is not unique across multiple Base Monitors. To uniquely identify an alert globally in an environment which is fed alerts by multiple Base Monitors, use the combination of the "id" property and the "baseMonitorGuid" property, which distinguishes which Base Monitor it came from.
Sample message
{
"messageType": "AlertNotification",
"id": 1441792,
"baseMonitorGuid": "a3d6fc66-c5f0-468f-a510-2d793439ff74",
"name": "Long-running query",
"description": "A SQL query runs for longer than a specified duration.",
"raisedDateTime": "2019-11-28T14:20:29.563Z",
"eventDateTime": "2019-11-28T15:04:12.123Z",
"statusChange": "Raised",
"severity": "Medium",
"previousSeverity": "None",
"monitoredEntity": {
"cir": "Root[].[Cluster][[Name]=localhost].[SqlServer][[Name]=].[SqlProcess][[LoginTime]=28/11/2019 14:11:28;[SessionId]=59]",
"groupName": "4 - Testing",
"name": "localhost\\(local)",
"machineName": "localhost",
"sqlInstance": {
"name": "",
"displayName": "(local)"
}
},
"detailsUrl": "https://sample.com:5000/show/alert/1441792?baseMonitorId=a3d6fc66-c5f0-468f-a510-2d793439ff74"
}Proxy configuration
If using a proxy, you will need to configure Redgate Monitor to use your proxy settings.
- Go to the machine running the base monitor service.
- Open file %PROGRAMDATA%\Red Gate\Redgate Monitor\RedGate.Monitor.BaseMonitor.exe.settings.config and insert either of the following immediately below
<networkSettings>, substituting the settings as appropriate.
<!-- Settings with bypass list -->
<defaultProxy address="http://192.168.1.10:8888" useDefaultCredentials="true" bypassLocal="true">
<bypassList>
<add address="http://example.com" />
<add address="http://example2000.com" />
</bypassList>
</defaultProxy><!-- Settings with no bypass list --> <defaultProxy address="http://localhost:6000" useDefaultCredentials="true" bypassLocal="true" />
- If not present, the following should also be added to the
<configSections>section
<section name="defaultProxy" type="RedGate.SqlMonitor.Common.Networking.Configuration.DefaultProxySettingsSection, RedGate.SqlMonitor.Common.Networking" />
- Save this file and restart the base monitor service
