These pages cover SQL Clone 1, which is not the latest version. Help for other versions is also available.
The majority of SQL Clone installation issues occur because the OS does not have the latest updates.
Install the latest OS updates, and check the requirements and limitations pages to ensure your system is compatible before proceeding.
How to access SQL Clone
Log locations
Installation Issues
- "An existing connection was forcibly closed by the remote host" error
- "Could not load file or assembly 'RedGate.SqlClone.Unmanaged.dll' or one of its dependencies" error
- Agent communication problems during install configuration
- Could not execute "...VCRedist2015": Installation error 1 when running
- Error 1603 Service ... could not be installed. Verify that you have sufficient privileges to install system services.
- Error 1923. Service ... could not be installed. Verify that you have sufficient privileges to install system services.
- Problems during configuration wizard
Common Issues
- "Initialization of SQL Clone failed" after a reboot
- "Login failed for user..." - 'orphaned users' problem
- "Pad block corrupted" after changing the user that SQL Clone Server runs as
- "The operating system returned error 21(The device is not ready.) ..."
- The files behind the Clone have grown to be very large
- The requested operation could not be completed due to a file system limitation (Win32Exception)
- The web app is stuck "loading"
Overview
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