Troubleshooting email
Published 26 January 2015
This page goes through a few of the common issues with email. To find out how to set up email notifications, see Setting up email notifications.
I set up email notifications but didn't get the confirmation email
If you didn't get the confirmation email:
- Wait for a few minutes.
The email should take the same amount of time to arrive as any other email from the SMTP server you entered. - Check the email address you entered is correct.
- Check your SMTP server details with your system administrator.
If you need authorization, or it doesn't work after this, contact us.