Redgate Monitor 14

For Redgate AI-related questions that aren't answered here, please contact support@red-gate.com

Redgate AI is the collective term for all AI-powered features and capabilities that span across Redgate's software portfolio.

Individual Redgate AI features can have differing implementations, leveraging :-

Third party LLMs
Redgate's own hosted custom models
On-device machine learning solutions

Product	LLMs	2. Redgate models	3. On-device
SQL Prompt	✓	✓ (Query Index Analysis)
Redgate Monitor	✓*		✓ (Dynamic Alerting)
Redgate Flyway (coming soon)	✓*
Redgate Test Data Manager	✓		✓ (AI Data Classification)

*coming soon

Please consult the relevant product documentation for more details on the individual AI features.

Redgate AI features are opt in. End users will need to sign up and opt in to use Redgate AI features. Please consult the relavant product documentation on how to achieve this.

Please contact support@red-gate.com to add your domain names to a block list to prevent the use of the AI features.

Access to Redgate AI features can be enabled/disabled at a per-product level.

Redgate AI makes all AI requests to *.redgate-platform.com

If your organization enforces it, you will need to set this subdomain in your firewall rules and allow lists to enable Redgate AI features.

No data stored in tables is sent.
Information sent to Redgate AI service is used only to construct the response and isn't retained by the service.
Some Redgate AI capabilities rely on context saved in a locally installed vector database.

Detail on the specifics of the information sent to the Redgate AI service is outlined in the per product documentation.

Redgate LLM features are powered by a combination of public AI models to provide the best possible outcome (all subject to our privacy guidance). These are all hosted on Redgate’s Amazon Bedrock server.

Claude-3-7-Sonnet
Claude-4-Sonnet
Claude-4-5-Haiku
Cohere.Embed-multilingual-v3
Amazon.nova-lite-v1:0

They are hosted in Frankfurt, London, Ireland, and Paris.

No, we do not use any external data
Our models are the same as those available for public usage (see models used)

The data is used to fulfill the needs of the Redgate AI-powered feature.
Redgate agrees to not use customers input data for training models other than for use by the customer. 
Redgate does not store customer data for longer than it needs to fulfill the AI-powered feature.

Further resources:

Third party AI providers (subprocessors)
Redgate privacy notice
SQL Prompt AI data handling
Redgate Monitor AI data handling

Resource	Description
Redgate EULAs	10.14 - use of Third Party AI in Redgate Software.
Product Specific Terms	8.3 Use of LLMs in SQL Prompt 26.4 Use of Third Party AI services in Redgate Test Data Manager
Redgate privacy notice	Legal information including our privacy policy, data protection and use of information.
Security at Redgate (pdf)	Document outlining Redgate’s security practices and processes.
Product security policy	Redgate's product security policy
Redgate Trust Center	Company information on privacy, security, certification, and compliance.
Information collected by Redgate products	Outline of information collected to improve product quality and features.
Third party AI providers	Subprocessors used by Redgate Environment services

Product specific information

Please refer to " Which third party LLMs are used by Redgate AI ".

Redgate Monitor's AI-powered features are available in version 14.3 onwards, with an active subscription to Redgate Monitor, SQL Toolbelt or SQL DBA Bundle (perpetual licenses are excluded). Once you have this version installed, you will be able to opt-in to the Monitor AI features by following instructions in Setting up Monitor AI.

We’d love to hear your thoughts on Redgate Monitor’s AI-powered features. You can share any feedback by filling in our AI Features survey or by simply dropping us an email at sqlmonitorfeedback@red-gate.com.

Keep an eye on our roadmap for a preview of what’s next for Redgate Monitor.

Monitor AI has a fair usage rate limit in place. Once this limit is reached, users will see a message notifying them that they’ve hit the cap.

If you find yourself reaching this limit frequently, we’d love to hear your feedback. Please email us at sqlmonitorfeedback@red-gate.com.

Please check Redgate Monitor AI data handling

Redgate Monitor 14

Monitor AI FAQ

Product specific information