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Redgate AI FAQ

For Redgate AI-related questions that aren't answered here, please contact support@red-gate.com

Redgate AI is the collective term for all AI-powered features and capabilities that span across Redgate's software portfolio.

Individual Redgate AI features can have differing implementations, leveraging :-

  1. Third party LLMs
  2. Redgate's own hosted custom models
  3. On-device machine learning solutions
Product
  1. LLMs
2. Redgate models3. On-device
SQL Prompt✓ (Query Index Analysis)
Redgate Monitor✓*
✓ (Dynamic Alerting)
Redgate Flyway (coming soon)✓*

Redgate Test Data Manager
✓ (AI Data Classification)

*coming soon

Please consult the relevant product documentation for more details on the individual AI features.

Redgate AI features are opt in. End users will need to sign up and opt in to use Redgate AI features. Please consult the relavant product documentation on how to achieve this.

Please contact support@red-gate.com to add your domain names to a block list to prevent the use of the AI features.

Access to Redgate AI features can be enabled/disabled at a per-product level.

Redgate AI makes all AI requests to *.redgate-platform.com

If your organization enforces it, you willl need to set this subdomain in your firewall rules and allow lists to enable Redgate AI features.

  • No data stored in tables is sent.
  • Information sent to Redgate AI service is used only to construct the response and isn't retained by the service.
  • Some Redgate AI capabilities rely on context saved in a locally installed vector database.

Detail on the specifics of the information sent to the Redgate AI service is outlined in the per product documentation.

Redgate LLM features are powered by three different public AI models in combination to provide the best possible outcome (all subject to our privacy guidance). These are all hosted on Redgate’s Amazon Bedrock server.   

  • Claude-3-7-Sonnet 
  • Cohere.Embed-multilingual-v3 
  • Amazon.nova-lite-v1:0

They are hosted in Frankfurt, London, Ireland, and Paris.

  • No, we do not use any external data
  • Our models are the same as those available for public usage (see models used)
  • The data is used to fulfill the needs of the Redgate AI-powered feature.
  • Redgate agrees to not use customers input data for training models other than for use by the customer. 
  • Redgate does not store customer data for longer than it needs to fulfill the AI-powered feature.

Further resources:

ResourceDescription
Redgate EULAs

10.14 - use of Third Party AI in Redgate Software.


Product Specific Terms

8.3 Use of LLMs in SQL Prompt

26.4 Use of Third Party AI services in Redgate Test Data Manager

Redgate privacy notice

Legal information including our privacy policy, data protection and use of information.

Security at Redgate (pdf)

Document outlining Redgate’s security practices and processes.

Product security policy

Redgate's product security policy

Redgate Trust Center

Company information on privacy, security, certification, and compliance.

Information collected by Redgate products

Outline of information collected to improve product quality and features.

Third party AI providers

Subprocessors used by Redgate Environment services


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